Welcome to Automaus.ai ("we," "us," "our," or the "Company"). These Terms of Service ("Terms") govern your access to and use of the Automaus.ai platform, services, software, and related content (collectively, the "Services"). By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or policies incorporated by reference.
If you do not agree to these Terms, you must not access or use our Services. These Terms constitute a legally binding agreement between you and Automaus.ai. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Automaus.ai is an AI-powered business automation and marketing platform designed to help businesses streamline operations, improve customer engagement, and automate workflows. Our Services include, but are not limited to:
While we strive to provide high-quality services, we make no guarantees regarding specific business results, outcomes, revenue increases, lead generation numbers, or return on investment. Business results depend on numerous factors beyond our control, including market conditions, business practices, customer behavior, and user implementation. You acknowledge that success with our platform requires active participation, proper configuration, and sound business practices on your part.
By providing your phone number and submitting any form on automaus.ai, or by texting a keyword to our business number, you consent to receive automated SMS/MMS text messages from Automaus.ai at the phone number you provide. These messages may include, but are not limited to:
Message Frequency: Message frequency varies based on your interactions with us and the services you use. You may receive up to 10 messages per month.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Automaus.ai is not responsible for any charges incurred from your carrier.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive text messages from us unless you re-subscribe.
Help: For assistance with our messaging program, reply HELP to any message or contact us at support@automaus.ai or (208) 809-6011.
Consent Not Required for Purchase: Your consent to receive text messages is not a condition of purchasing any goods or services from Automaus.ai. You may choose not to provide consent and still use our services.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Supported Carriers: We support messaging on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others.
By using our Services, you acknowledge and agree to these SMS/Text Messaging Terms.
To access certain features of the Services, you must create an account. You agree to:
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Automaus.ai is not liable for any loss or damage arising from your failure to maintain account security. You are responsible for all activities conducted through your account, whether or not authorized by you.
Any misuse of the Services, unauthorized access to accounts or systems, fraudulent activity, or improper behavior may result in immediate account suspension or termination. We reserve the right to investigate and take appropriate action against users who violate these Terms.
All payments are processed securely through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your designated payment method for all fees incurred. You represent and warrant that you have the legal right to use the payment method provided.
Our Services are provided on a subscription basis. Subscription fees are billed in advance on a monthly or annual basis (depending on your selected plan) and are non-refundable except as expressly stated in Section 5 (Refund Policy).
Automatic Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for the renewal fee. We will provide notice of any fee changes in advance of your next billing cycle.
Certain services require a one-time setup fee for initial configuration, onboarding, and implementation. Setup fees are due upon commencement of setup work and are non-refundable once work has begun, regardless of whether you complete the setup process or activate your subscription.
If your payment method fails or your account becomes past due, we reserve the right to suspend or terminate your access to the Services. You remain responsible for all outstanding fees. We may attempt to charge your payment method up to the amount owed, and you authorize such charges.
Monthly subscription fees are required to maintain access to:
If you cancel your subscription or fail to maintain payment, access to these services will be suspended or terminated as described in Section 13 (Termination).
All setup fees are final and non-refundable once setup work has commenced. Setup work includes, but is not limited to, account configuration, system integration, data migration, training, and onboarding activities.
Subscription fees are non-refundable, and we do not provide refunds or credits for partial subscription periods. If you cancel your subscription, you will retain access to the Services until the end of your current billing period, at which point your subscription will terminate.
Refunds will be provided only where required by applicable law. If you believe you are entitled to a refund under applicable law, please contact us at support@automaus.ai with detailed information about your request.
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will take effect at the end of your current billing period. You will not be charged for subsequent billing periods after cancellation.
All intellectual property rights in and to the Automaus.ai platform, including but not limited to software, algorithms, source code, object code, documentation, user interfaces, designs, graphics, logos, trademarks, service marks, trade names, templates, automations, workflows, and all other content and materials provided as part of the Services (collectively, "Automaus.ai Property"), are owned by or licensed to Automaus.ai and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription. This license does not grant you any ownership rights in the Automaus.ai Property.
You may not:
Websites, landing pages, and sales funnels created using our platform remain the property of Automaus.ai and are licensed to you for use during your active subscription. Upon cancellation or termination of your subscription, your right to use these assets will cease, and they will revert to Automaus.ai, unless otherwise agreed to in writing. You may request to export your content before cancellation, subject to technical limitations.
You retain all ownership rights to the content, data, and information you submit, upload, or create using the Services ("User Content"), including but not limited to CRM data, customer information, messages, uploaded files, images, and communications. You grant Automaus.ai a worldwide, non-exclusive, royalty-free license to use, store, process, reproduce, and display your User Content solely to provide and improve the Services.
You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:
While we implement reasonable backup procedures, you are responsible for maintaining your own backups of your User Content. We are not liable for any loss, corruption, or deletion of User Content. Upon termination of your account, your User Content may be deleted in accordance with our data retention policies.
You agree to use the Services in compliance with all applicable laws and regulations and in a manner that does not violate the rights of others or inhibit their use of the Services. Prohibited activities include, but are not limited to:
Automaus.ai reserves the right to investigate and take appropriate legal action against anyone who violates this Acceptable Use Policy, including removing User Content, suspending or terminating accounts, and reporting violations to law enforcement authorities. We may also cooperate with law enforcement in investigating violations.
The Services integrate with various third-party platforms and services, including but not limited to:
Automaus.ai is not responsible for:
Your use of third-party integrations is subject to the terms and conditions and privacy policies of those third-party providers. You are responsible for reviewing and complying with all applicable third-party terms. We do not control third-party services and expressly disclaim any liability for their actions, omissions, or policies.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, AUTOMAUS.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
While we strive to maintain high availability, we do not guarantee uninterrupted, timely, secure, or error-free operation of the Services. The Services may be subject to limitations, delays, outages, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damages resulting from such problems.
We make no guarantees regarding:
Your results depend on numerous factors including your business practices, market conditions, competition, and effort invested in using the Services effectively.
We are not responsible for losses, damages, or poor outcomes resulting from user error, misuse of the Services, failure to follow instructions, improper configuration, or failure to maintain adequate backups of data.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL AUTOMAUS.AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF AUTOMAUS.AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF AUTOMAUS.AI FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO AUTOMAUS.AI IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You acknowledge and agree that these limitations of liability are fundamental elements of the agreement between you and Automaus.ai, and that we would not be able to provide the Services on an economically reasonable basis without these limitations.
You agree to indemnify, defend, and hold harmless Automaus.ai, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. This indemnification obligation will survive termination of these Terms and your use of the Services.
We reserve the right to suspend or terminate your account and access to the Services, with or without notice, for any reason, including but not limited to:
You may cancel your subscription at any time through your account settings or by contacting support@automaus.ai. Upon cancellation:
Upon termination or expiration of your subscription, the following will occur immediately:
We recommend exporting any User Content you wish to retain before cancelling your subscription. We are not obligated to retain or provide access to your data after termination.
These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the federal or state courts located in Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.
You and Automaus.ai agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify, update, or replace these Terms at any time in our sole discretion. When we make changes, we will:
Your continued use of the Services after the effective date of any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your subscription.
It is your responsibility to review these Terms periodically for changes. We recommend checking these Terms regularly to stay informed of any updates.
These Terms, together with our Privacy Policy and any other policies or agreements incorporated by reference, constitute the entire agreement between you and Automaus.ai regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision is void.
Automaus.ai shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us:
Automaus.ai Support
Email: support@automaus.ai
We will respond to your inquiry within 2 business days.
By using the Automaus.ai platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms are effective as of April 24, 2026 and apply to all users of the platform.