--- title: "Privacy Policy | How We Protect Your Data | Automaus.ai" description: "Learn how Automaus.ai collects, uses, and protects your data. GDPR & CCPA compliant privacy policy for our AI automation services." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": [ "ProfessionalService", "MarketingAgency" ], "name": "Automaus.ai", "description": "Automaus.ai is an AI-powered marketing agency specializing in custom web design, SEO, branding, digital marketing, business automation, AI voice agents, CRM buildouts, lead generation, and client retention for small businesses nationwide.", "url": "https://automaus.ai", "logo": "https://automaus.ai/favicon.png", "image": "https://automaus.ai/social-logo.png", "email": "support@automaus.ai", "telephone": "+1-208-809-6011", "priceRange": "$99-$497/mo", "slogan": "We Build Systems That Actually Drive Leads", "@id": "https://automaus.ai/#localbusiness", "address": { "@type": "PostalAddress", "addressLocality": "Caldwell", "addressRegion": "Idaho", "postalCode": "83605", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": 43.6629, "longitude": -116.6874 }, "openingHoursSpecification": { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "09:00", "closes": "18:00" }, "areaServed": [ { "@type": "City", "name": "Caldwell" }, { "@type": "City", "name": "Boise" }, { "@type": "City", "name": "Meridian" }, { "@type": "City", "name": "Nampa" }, { "@type": "State", "name": "Idaho" }, { "@type": "Place", "name": "Treasure Valley" }, { "@type": "Country", "name": "United States" } ], "founder": [ { "@type": "Person", "name": "Josiah Molina", "jobTitle": "Co-Founder, Technical Systems & Design" }, { "@type": "Person", "name": "Alex Meyers", "jobTitle": "Co-Founder, Creative & Business" } ], "sameAs": [ "https://www.facebook.com/automaus.ai", "https://www.instagram.com/automaus.ai", "https://www.linkedin.com/company/automaus-ai" ], "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Automaus.ai Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI-Powered Web Design", "description": "Custom-coded websites built to convert visitors into customers — no WordPress templates, no cookie-cutter solutions." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "SEO", "description": "Proven local and national SEO strategies that rank your business on Google and drive organic traffic." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI Voice Agents & Receptionist", "description": "AI-powered phone agents that answer every call 24/7, book appointments, and never miss a lead." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "CRM & Workflow Automation", "description": "Automated CRM workflows that nurture leads, follow up with customers, and streamline operations." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Digital Marketing & Branding", "description": "Full-service digital marketing and brand identity that sets your business apart from competitors." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Lead Generation", "description": "Multi-channel lead generation systems that consistently fill your pipeline with qualified prospects." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Client Retention Systems", "description": "Automated review management, follow-up sequences, and loyalty systems that keep customers coming back." } } ] }, "knowsAbout": [ "AI marketing", "web design for small business", "local SEO", "AI receptionist", "business automation", "home service company marketing", "CRM automation", "lead generation", "digital branding", "AI voice agents", "client retention", "workflow automation" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://automaus.ai/#website", "url": "https://automaus.ai/", "name": "Automaus.ai", "publisher": { "@id": "https://automaus.ai/#localbusiness" }, "potentialAction": { "@type": "SearchAction", "target": "https://automaus.ai/?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "Product", "name": "AI Marketing & Automation Services by Automaus.ai", "description": "Automaus.ai is the best AI marketing agency for small businesses and home services companies. We provide AI-powered web design, SEO, AI receptionists, CRM automation, and lead generation.", "brand": { "@type": "Brand", "name": "Automaus.ai" }, "category": "AI Marketing Agency Services", "offers": { "@type": "AggregateOffer", "priceCurrency": "USD", "lowPrice": "99", "highPrice": "497", "offerCount": "3", "availability": "https://schema.org/InStock" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best AI marketing agency for small businesses?", "acceptedAnswer": { "@type": "Answer", "text": "Automaus.ai is a full-service AI-powered marketing agency built specifically for small businesses and home service companies. We combine custom web design, proven SEO strategies, and AI-powered automation — including 24/7 AI receptionists that answer every call, automated lead follow-ups, CRM workflows, and review management. Based in Caldwell, Idaho, we serve businesses nationwide with hands-on, personalized service." } }, { "@type": "Question", "name": "How much does an AI agency charge for a website?", "acceptedAnswer": { "@type": "Answer", "text": "Automaus.ai offers three transparent pricing tiers: Starter at $99/mo with a $500 setup fee, Growth at $297/mo with a $1,200 setup fee, and Premium at $497/mo with a $1,997 setup fee. Every website is custom-built from scratch — no templates, no WordPress, no cookie-cutter solutions." } }, { "@type": "Question", "name": "Can an AI agency help with SEO for home services?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. Automaus.ai specializes in SEO for home service industries including HVAC, plumbing, restoration, epoxy flooring, towing, and roofing. We handle local SEO, Google Business Profile optimization, technical SEO, and build city + service landing pages designed to rank in the top 3 local results." } }, { "@type": "Question", "name": "What does Automaus.ai do?", "acceptedAnswer": { "@type": "Answer", "text": "Automaus.ai does three things exceptionally well: we build custom websites that convert visitors into customers, rank them on Google through proven SEO strategies, and automate business operations with AI — including AI voice agents that answer phones 24/7, automated lead follow-ups, CRM workflows, and review management." } }, { "@type": "Question", "name": "How does AI-powered marketing work for local businesses?", "acceptedAnswer": { "@type": "Answer", "text": "AI-powered marketing from Automaus.ai automates the most time-consuming parts of running a business. Our AI receptionist answers every call and books appointments automatically. Our CRM automation nurtures leads with personalized follow-ups. Our SEO systems get your business ranking in local search results." } }, { "@type": "Question", "name": "Will AI automation replace my team?", "acceptedAnswer": { "@type": "Answer", "text": "No — AI automation from Automaus.ai is designed to support your team, not replace them. It handles repetitive tasks like answering calls, scheduling appointments, and following up with leads so your team can focus on delivering great service." } }, { "@type": "Question", "name": "What services does Automaus.ai offer?", "acceptedAnswer": { "@type": "Answer", "text": "Automaus.ai offers three core services: custom website design and development, search engine optimization (SEO), and AI-powered business automation. Our automation suite includes AI voice agents and receptionists, CRM and workflow automation, automated lead follow-ups, and review management." } }, { "@type": "Question", "name": "Does Automaus.ai build websites on WordPress?", "acceptedAnswer": { "@type": "Answer", "text": "No. Every website we build is custom-coded from scratch — no WordPress, no Wix, no templates. This gives our clients faster load times, better SEO performance, tighter security, and a design that's truly unique to their brand." } }, { "@type": "Question", "name": "How long does it take to build a website with Automaus.ai?", "acceptedAnswer": { "@type": "Answer", "text": "Most websites are designed, built, and launched within 1–2 weeks. We handle everything — strategy, design, development, SEO setup, and launch — so there's zero homework on your end." } }, { "@type": "Question", "name": "What industries does Automaus.ai work with?", "acceptedAnswer": { "@type": "Answer", "text": "We specialize in home service and trade industries including HVAC, plumbing, restoration, epoxy flooring, towing, and roofing. We also serve gyms, medical practices, auto repair shops, dental offices, law firms, and other service-based businesses nationwide." } } ] } ] --- [Skip to main content](#main-content) [(208) 809-6011 ](tel:+12088096011)Free consultation for your business [support@automaus.ai ](mailto:support@automaus.ai) [![Automaus.ai — AI Business Automation](/assets/automaus-blue-logo-EuAwk_qS.png)](/) [Services](/services)[Portfolio](/portfolio)[Voice Demo](/demo)[About](/about)[Free Audit](/free-audit)[Free Preview](/free-preview)[Build My Demo](/build-demo)[Contact](/contact) [Client Portal](/auth)Let's Chat [← Back to Home](/) # Privacy Policy Effective Date: September 7, 2026 ## 1\. Introduction Welcome to Automaus.ai ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business automation and marketing platform (the "Platform"). By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform. ## 2\. Information We Collect ### 2.1 Personal Information We collect personal information that you provide directly to us, including: - Name, email address, phone number - Business name, address, and other business information - Account credentials (username and password) - Profile information and preferences - Communications with us (customer support inquiries, feedback) ### 2.2 Customer Communications When you use our AI call assistant, messaging, and communication tools, we collect and process the content of those communications, including call recordings, SMS messages, emails, and chat transcripts, to provide and improve our services. ### 2.3 Payment and Billing Information Payment information, including credit card numbers and billing addresses, is processed securely through our payment processor, Stripe. We do not store complete payment card information on our servers. We may retain limited billing information such as the last four digits of your card and transaction history for accounting and fraud prevention purposes. ### 2.4 Usage Data and Analytics We automatically collect information about your use of the Platform, including: - Device information (IP address, browser type, operating system) - Usage patterns (features accessed, time spent, actions taken) - Log data (timestamps, error reports, performance data) - Cookies and similar tracking technologies ### 2.5 CRM and Automation Data When you use our CRM, pipeline management, and automation features, we collect and store data you input, including customer records, lead information, appointment schedules, task lists, and workflow configurations. ### 2.6 SMS/Text Messaging Data When you provide your phone number through any form on our website, during account registration, or through any other interaction with Automaus.ai, we may use your phone number to send you SMS/MMS text messages. This section describes how we collect, use, and protect your phone number in connection with our messaging services. **Collection:** We collect your phone number when you submit it through a form on automaus.ai, text a keyword to our business number, or provide it during a phone call or consultation. **Use:** Your phone number may be used to send you appointment reminders, service updates, marketing and promotional messages, follow-up communications, and responses to your inquiries via SMS/MMS text messages. **Consent:** We send text messages only to individuals who have provided express consent by submitting a form on our website that includes SMS consent disclosure, or by texting a keyword to our business number. Consent to receive text messages is not required as a condition of purchasing any services. **Opt-Out:** You may revoke your consent and opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message. You may also opt out by contacting us at [support@automaus.ai](mailto:support@automaus.ai) or [(208) 809-6011](tel:+12088096011). **Third-Party Messaging Providers:** To deliver text messages, we share your phone number with third-party messaging service providers, including but not limited to GoHighLevel (our CRM and marketing automation platform) and its underlying SMS delivery partners (such as Twilio, LC Phone, or similar carriers). These providers process your phone number solely for the purpose of delivering messages on our behalf and are contractually required to protect your information. **No Sharing for Third-Party Marketing:** We do not sell, rent, or share your phone number with third parties for their own marketing purposes. Your phone number is used exclusively for communications from Automaus.ai. **Data Retention:** We retain your phone number and messaging records (including message content, timestamps, and opt-in/opt-out status) for the duration of your relationship with us, plus an additional 5 years after your last interaction to comply with TCPA record-keeping requirements and legal obligations. **TCPA/CTIA Compliance:** Our messaging practices comply with the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) Messaging Principles and Best Practices, and applicable state regulations governing text messaging. ## 3\. How We Use Your Information We use the information we collect for the following purposes: - **Platform Operations:** To operate, maintain, and provide the features and functionality of the Automaus.ai Platform - **AI Features:** To enable AI-powered services including call assistance, automated messaging, lead response, and intelligent scheduling - **Payment Processing:** To process payments, manage subscriptions, and maintain billing records - **Service Improvement:** To analyze usage patterns, improve our services, develop new features, and enhance user experience - **Personalization:** To customize your experience and provide relevant recommendations - **Marketing and Analytics:** To measure marketing performance, analyze campaign effectiveness, and optimize our services - **Communications:** To send you service updates, technical notices, security alerts, and administrative messages - **Legal Compliance:** To comply with legal obligations, enforce our terms, and protect our rights ## 4\. How We Share Your Information We do not sell your personal information to third parties. We may share your information in the following circumstances: ### 4.1 Service Providers We share information with trusted service providers who perform services on our behalf, including: - **Stripe:** For payment processing and subscription management - **Cloud Hosting Providers:** For secure data storage and platform infrastructure - **Email and SMS Providers:** For communication delivery - **Analytics Services:** For usage analytics and performance monitoring ### 4.2 Platform Features Information may be shared as necessary to deliver platform features you use, such as integrations with third-party services, calendar synchronization, and marketing automation workflows. ### 4.3 Legal Requirements We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. ### 4.4 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information. ## 5\. Data Storage and Security ### 5.1 Security Measures We implement industry-standard security measures to protect your information, including: - Encryption of data in transit and at rest using SSL/TLS protocols - Secure hosting infrastructure with regular security updates - Access controls and authentication mechanisms - Regular security audits and vulnerability assessments - Employee training on data protection and privacy practices ### 5.2 Data Retention We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes. ### 5.3 Data Location Your data is stored on secure servers located in the United States. If you access our Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. ## 6\. Your Rights and Choices ### 6.1 Access and Update You have the right to access and update your personal information at any time through your account settings. You may also contact us to request access to or correction of your information. ### 6.2 Data Deletion You may request deletion of your personal information by contacting us at support@automaus.ai. We will process your request within 30 days, subject to legal retention requirements. ### 6.3 Marketing Communications You may opt out of receiving marketing communications from us as follows: - **Email:** Click the "unsubscribe" link in our emails or contact us directly. - **SMS/Text Messages:** Reply STOP to any text message you receive from us, or contact us at [support@automaus.ai](mailto:support@automaus.ai) or [(208) 809-6011](tel:+12088096011). Please note that you cannot opt out of service-related communications (e.g., account verification, transactional messages, technical notices). ### 6.4 GDPR Rights (European Users) If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR): - Right to access your personal data - Right to rectification of inaccurate data - Right to erasure ("right to be forgotten") - Right to restrict processing - Right to data portability - Right to object to processing - Right to withdraw consent ### 6.5 CCPA Rights (California Users) If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA): - Right to know what personal information is collected - Right to know whether personal information is sold or disclosed - Right to opt out of the sale of personal information - Right to deletion of personal information - Right to non-discrimination for exercising CCPA rights ## 7\. Cookies and Tracking Technologies ### 7.1 Types of Cookies We Use We use the following types of cookies and similar tracking technologies: - **Essential Cookies:** Required for platform functionality, authentication, and security - **Analytics Cookies:** Help us understand how users interact with our Platform - **Preference Cookies:** Remember your settings and preferences - **Marketing Cookies:** Track campaign effectiveness and deliver relevant advertisements ### 7.2 Cookie Management Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of the Platform. You can also use browser extensions or privacy tools to manage tracking technologies. ## 8\. Third-Party Services and Integrations Our Platform integrates with various third-party services. When you use these integrations, your information may be shared with: - **Stripe:** Payment processing and subscription billing - **Google Services:** Analytics, authentication, maps, and calendar integrations - **Meta (Facebook):** Advertising and social media marketing tools - **Email and SMS Providers:** Communication delivery services - **CRM and Marketing Tools:** As configured in your automation workflows These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services. ## 9\. Children's Privacy Our Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@automaus.ai, and we will take steps to delete such information. ## 10\. International Data Transfers If you access our Platform from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using the Platform, you consent to the transfer of your information to the United States and the application of U.S. law and this Privacy Policy. ## 11\. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will: - Update the "Effective Date" at the top of this policy - Notify you via email or through a prominent notice on our Platform - For material changes, provide you with advance notice and an opportunity to review the revised policy Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. ## 12\. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Automaus.ai Email: [support@automaus.ai](mailto:support@automaus.ai) We will respond to your inquiry within 30 days. This Privacy Policy is effective as of September 7, 2026 and applies to all users of the Automaus.ai Platform. By using our Platform, you acknowledge that you have read and understood this Privacy Policy. ![Automaus.ai logo — AI web design, SEO & automation studio in Caldwell, Idaho](/assets/automaus-logo-white-CE0LicMv.png) AI-powered business automation for service companies. 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